Fully close - or force close - and relaunch the SLING app on your device. Both my Roku 4 and Roku Ultra seem to misbehave somewhat with a micro SD card installed. If so, try removing the card before you go through the delete, reboot, reinstall cycle. This can be solved by either actively deleting that copy or by uninstalling and reinstalling the app again. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Don’t worry, we’re here to help. Yes Sign out of the SLING app by selecting Settings > Account > Sign Out. For this, you can try to use the mobile hotspot and see if it makes a difference. Help us improve this article with your feedback. When reinstalling did you restart the Roku between removing and reinstalling the channel? If you’re seeing errors on a SLING web page such as long load times, frequent time-outs or buttons not being clickable, try switching to private browsing or incognito mode, or clear your browser cache: Click More (3 vertical dots) in the top right of the browser window, Choose a time range, or select All time to delete everything, Next to Cookies and other site data and Cached images and files, check the boxes, Select Settings and more > Settings > Privacy and services, Under Clear browsing data, select Choose what to clear, Choose a time range from the drop-down menu, For Mac, in the Safari app, choose History > Clear History, then click the pop-up, Choose how far back you want your browsing history cleared, For iOS, open the Settings app, then scroll down and select Safari, Scroll down and tap Clear History and Website Data, In the Cookies and Site Data section, click Clear Data, Choose what to clear, then click the Clear button. Once you’ve returned to the login screen, re-enter your email and password to sign back in. In most cases, the error is caused because the application gets glitched and fails to recognize the correct login credentials. Alternatively, you can open your guide and re-select the channel you’re currently viewing to relaunch the stream. What this means (after discussions with Sling) is that the Roku is not completely deleting the Sling app. Clicking on “Sling TV” in Apps. After having gone through multiple hard resets and reboots, it would appear that Roku is not correctly deleting the Sling app, as re installation does not require a sign in to Sling, as it should. For issues with programming on a specific channel, try changing channels, then change back to the original channel. What software version does the Roku say you are running and when does it say you were last updated? Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100, Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T, TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi. The steps listed below can resolve most streaming issues. After removing the Sling App, then doing a System Restart, the same issue occurs. Relaunch the application and check to see if the issue persists. Have you installed a micro SD card on your Roku? Navigate your TV home screen and launch settings. Just follow along with the steps indicated above. I believe this is a Roku issue, rather than Sling. However, sometimes, a faulty internet connection might also prevent you from being able to log in properly. Additionally, check our Known Issues, as we may have a workaround for what you’re seeing. Sling TV is an American over-the-top internet television service that is owned by the Blockbuster LLC and Sling International LLC subsidiaries of Dish Network. See if anything on the Sling page re error 21-51 helps: https://help.sling.com/en/support/solutions/articles/46000000576-error-code-21-20. No. Since identifying and deleting individual copy is a lengthy process. Most will resolve themselves after a short time, however if the code you’re seeing persists, enter it in the search box at the top of this page for steps tailored to the issue. When problems are confined to a particular channel, it may be that the channel installation has gotten corrupted. This is an important step to clear the Roku's memory and ensure a full installation of the latest version of the channel app. You can download Restoro by clicking the Download button below. 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ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. There would seem to be something corrupted in the latest Roku update, There would seem to be something corrupted in the latest Roku update, Settings > System > System update > [press OK]. Note: The process of uninstalling an application on Android TV is very similar to the one enacted in the Android Mobile. If it doesn’t it means that the connection isn’t at fault and you have to contact the customer support for further rectification of issues. Navigate your TV home screen and launch settings. After removing the Sling App, then doing a System Restart, the same issue occurs. Sling Television Most Affected Locations Click on the “Force Stop” button to close the application completely. Did you find it helpful? Be sure to check our Status Page to make sure we’re not experiencing an interruption in our service. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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