It has been at a carrier since May 18th. It took a long time to get it delivered, I took into consideration with COVID restrictions.I’ve also got a lot of compliments! Happy Nordace Customer. I contacted because it was damaged. The backpack itself is lovely and exactly what I wanted, so I've updated my review to three stars. I appreciate the help of the customer service team since COVID has made the mail overseas slower they customer service team kept me updated the whole time. It’s fantastic. Buy Luxe Travel Backpack with USB Charging Port (Black) from Kogan.com. The straps are comfortable on my shoulders. I had my doubts, but Siena is definitely worth every penny. Once your order has been shipped, you will receive an email with a tracking link. Make sure your backpack is ready before you hit the road and get the most out of your trip by choosing the right accessories. I would definitely recommend this company. I tried requesting one from Nordace, but they said that since it is "in-transit" I have to wait for it to arrive... not sure how that's going to happen since it's clearly lost in transit! Something went wrong. I chose the blue one and think it works both with a suit in the city and when doing outside work in sports clothes. Author: Gaby Pilson. All of which, contrary to other reviews, arrived in a very reasonable time frame with a … Buy Pacsafe backpacks, rucksacks, and travel packs online at www.bagworld.com.au - Best Prices, Biggest Range and Free Delivery Australia Wide! I received my back pack within 3 weeks after ordering (The Netherlands). Perfect for weekends away- I’ve taken it to krakow, Amsterdam, cologne, Paris…. Ordered on the 4th August and delivered on the 8th August.Great produce and great service. I appreciate the help!On a separate not I love the quality of my bag and I cannot wait to use it on my next trip! Gear up to discover the world! Skeptics PLEASE read THIS!! and have yet to receive the bag. All rights reserved. After ordering shipping information says it can take 2 weeks but many reviews state it can take months and we need the bag this week. Now looking back after receiving my order today I wish I hadn’t wasted so much time debating. I don't normally write reviews but having written one on nordace website, they took it down and didn't publish, as I didn't give 5 stars, wish I came here before purchasing. Buy backpacks and packs online at www.bagworld.com.au - Best Prices, Biggest Range and Free Delivery Australia Wide! I ABSOLUTELY LOVE this bag!! 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View cart for details. Do you have a store where I can see and touch the products? Will I be charged additional customs fees or import taxes? Background Image 1300 113 680 Well, they told me I can send them back to Hong Kong or I keep them and get a refund. Keeps the backpack in shape whether empty or full. Our contemporary collection of Smart Backpacks is designed for the smart traveler. I honestly can’t wait to use this backpack for university!! Eight weeks in and it’s holding out just fine. BUT I find it concerning that customer service wasn't helpful until after I left a negative review. The bags and backpacks are very recommendable. It is not heavy, even when it is about 75% full due to good weight distribution. I got a spare backpack by mail within a few days. It has been well over a month and I STILL have not received my package. Therefore, I ordered another backpack from for another family memebre.The costumer service of nordace is outstanding. Frequently Asked Questions. This company is an utter sham. We try our best to help you minimize custom fees and taxes but sometimes there are unlucky packages. I love my bag. I recently placed an order for 2 backpacks, 2 sets of packing cubes and a travel adapter. Genuine company and great service. Keep pickpockets at bay by storing your valuables in Siena’s one of many hidden pockets. After going back and forth with Nordace Ireland (who only respond to emails once a day) they finally offer me a discount on the bag or the option to return it to what appears to be a residential address in Hong Kong and stress that you must use recorded delivery. Did I mention that I get so many compliments on it too? Yes it was expensive but worth it. We have contacted them 6x times so far and the first time they said, "just wait for it to come" and then all the other times they have not responded. Its still a very nice backpack, I just feel its way too big for every day use which is what I wanted it for. Lol. Highly recommend it. I again received the replacement backpack in a timely manner all despite the recent issues surrounding COVID-19. I order a bag and received it a few days later. It took me a month before I decided on a good book bag. This covers production and design flaws. If you find yourself in the situation where you want to cancel the order, please let us know – contact our customer support – within 24 hours. The easy plug in for my phone is worth the ticket price alone (battery not supplied by Nordace). I didn't want to have the backpacks but I wasn't sure if if would work to send them back without any problems. I would give negative stars if possible. It’s literally perfect as far as design goes. After several emails and comments that I still didn't receive any refund after more than 5 (!!!!) My back pack came with a broken fastener and they immediately replaced me with a new one. . It still looks like new, even though I use it daily, use it for food shopping and carry all sorts in it! I ended up keeping it in the end because the shipping fee to return it would be too much. Ive used it every single day since I received it in the mail. Base on information we were given by our shipping partners, the most likely case is the custom fee & duty can be avoided in the following countries: United States, United Kingdom, Canada, Australia, New Zealand, countries in the European Union, Norway, Japan, Korea, and Singapore. I recommend Nordace. Unfortunately, we do not have physical shops yet, we are an online shop only. Everything I needed !Now I just hope it will last long. I had seen ads on Instagram for months. I had had enough of this company by this point and went ahead and returned the bag and forked out £18 for the privilege. The quality of the fabric is promising. Pre-owned Nordace Siena Backpack. Upon receiving it I was very pleased with the look, style etc… but my second time using it the zipper for my laptop compartment broke. Thank you very much. Travel Bundle: 2X Packing Cubes & 1X Wash Pouch, Air Cushion Shoulder Strap - 30% Weight Reduction, Universal Travel Adapter w/ USB & Type-C - 40% Off, Slippella - Lightweight Water Repellent Umbrella. She is very fussy, practical and most of all must look good. This way the powerbank will never be outdated and you can keep using new models to charge your devices. I ordered the Siena backpack and when it arrived I thought the finish quality didn't match the pricetag so I wanted to return it. My uppinion is furthermore approved in vacation.The love for the whole planet is my quest.The best is the grate Norway,but i have favourite other countries also My mise and Si are at the room,filled with smoke and air from the airfan sucsess..What a grate gift to give . I also appreciated that their customer service responded to my queries in a timely manner. The nordace back pack is very good and big enough for so many things to fit,good material,strong. The comunication with the kind costomer service is really smooth and quick.Delivery to austria takes approximately 1 week. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
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