You can download the full SetPoint package from Logitech’s website. I have had it for about six months. It worked great before. How can one do such resync in a mouse? My case is a bit different. You shouldn’t have to reinstall the drivers. But, since I’ve been using it on my laptop every time I pack up to go somewhere I need to unplug the USB receiver stick. No better solution on the Logitech site…useless instructions and support over there. After reading this comment I gave it a good whack, and it paired right away. Install the Logitech Unifying Receiver Software from the link mentioned above. Lol! Thanks, this was a big help, not much hair left. Its working beautifully. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Recently I lost my bluetooth usb dongle for my Logitech M185 Mouse and Logitech MK 270 keyboard combo. You can follow the question or vote as helpful, but you cannot reply to this thread. FYI, the software linked in this blog didn’t work for me (would not recognise the Unifying receiver plugged into the computer–which was recognised and installed by my Winsows 7 system), but the version of the software it directed me to on the Logitech website (unifying 210) did work. So if anyone’s using a mouse that’s a few years old and is having trouble connecting, it’s probably worth a try: https://chrome.google.com/webstore/detail/logitech-unifying-for-chr/agpmgihmmmfkbhckmciedmhincdggomo/related?hl=en. Download only the Logitech Connection Utility. Wireless Mouse M185 Plug-and-play wireless Wireless Mouse M185 Plug-and-play wireless RM 55.00 ... You’ll enjoy the high quality and reliability Logitech is known for—plus a 3-year limited hardware warranty. I also had a problem with the pairing, but I then realized it was only because my mouse had a dead battery :)) So sometimes the solution is much easier than you think :), tried and failed. But, sometimes this doesn’t work. It works with Window ®, Mac, Chrome OS ™ or Linux ®-based computers. I got a new receiver for my M315 (my third one — I really love that mouse) but was having trouble connecting using the Unifying software I downloaded form the Logitech website. thank you Rachael, the chrome app did the trick — how did you ever figure that out? Juanoflo wrote: So i finally resolved this issue. Wireless Mouse M185 Plug-and-play wireless Wireless Mouse M185 Plug-and-play wireless GBP 12.99 ... You’ll enjoy the high quality and reliability Logitech is known for—plus a 3-year limited hardware warranty. Plug-and-forget nano receiver. OP. Luckily this particular mouse came with a three-year warranty, and Logitech sent me a new one within a week. are fine, I tried restart, tested dongle with different Your email address will not be published. Thank you! It has a new battery. Dearborn Heights, Mi. I still have the original here, but can’t find out how to resync. I figured it out through pure stubbornness — I had just bought a new receiver, and was hellbent on getting my mouse to work with it. I still have the original here, but can’t find out how to resync it back to its receiver (detail: this receiver doesn’t carry the “unifier” logo). Now your mouse should be connected. It’s quite simple really. 48127. M510, changed the batteries, re-paired. Microsoft global customer service number. But to keep this brief, we’ll look at just using the stand-alone Connection Utility. I’m guessing I need to reinstall the USB drivers now?? I have two mice, the both are Logitech M185. Nothing works. I noticed that, with any version of the unifying app I downloaded from Logitech’s website, the ‘Advanced’ screen kept saying the firmware version for my receiver was unknown, which seemed odd, and also my specific mouse wasn’t listed as one of the supported devices (even though I downloaded the software from the page for that mouse). Launch the Logitech Unifying Receiver Software and click on Next. They both worked on the same dongle. This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. Please could anyone from the windows team help? Does Logitech already have this in the manual? The ADVANCED suggestion worked GREAT! Thankyou, this solved the problem. 6521 Fenton Plug-in your Logitech Unifying Receiver in the usb port of your computer. I gave it a whack and now mine works as well! I have two mice, the both are Logitech M185. Your email address will not be published. My wireless Logitech M560 USED to work on my laptop, until I took it overseas and used someone else’s wireless mouse. I was on the verge of flipping out!!! Just turn off your mouse (or take out the batteries) and then turn the mouse back on. The key in the end was to click “Show All Downloads” when on the Logitech Connection Utility page and to download the VERY EARLIEST VERSION, version 2.00.3 from 2010-03-30. Under the mouse information in the advanced tab the mouse status is inactive, the mouse lights are on, biinking in the beginning, but never connects. Just broke my receiver but had a spare from an old mouse! Hi, my wireless logitech mouse (M185) and keyboard (K270) do not work anymore after a massive Windows10 automatic update yesterday (KB4557957, 4552925, 4561600). While this was great, the old mouse would not connect to the new receiver. Thank you sooo much! Pairing didn’t work for me either; then I palm-whacked the mouse (hand-to-hand) and it paired! Microsoft global customer service number. In the connection utility, go back to the Welcome screen and click Advanced. Save my name and email and send me emails as new comments are made to this post. This action will bring you to a new window; here select Pair a New Device. Thx, Jesus! When I had installed the Logitech setpoint software, strangely my connection to the VX Nano mouse was lost. Required fields are marked *. More specifically the Connection Utility consistently refused to accept that a receiver had been connected, even though Task Manager was showing USB Receiver and/or HID-compatible Mouse whenever it was plugged in. It’s 2016 Learn More. Nothing works. usb ports. i have the m515 mouse and a macbook pro 10.11.06, what can i do???? You are AMAZING! To find a replacement online I found the Unifying bluetooth dongle, and it should work on both the devices. This is crazy. Hi, my wireless logitech mouse (M185) and keyboard (K270) do not work anymore after a massive Windows10 automatic update yesterday (KB4557957, 4552925, 4561600). I had dropped my laptop yesterday by accident and the receiver stopped working. I’m running on Windows 7. When pairing fails, Logitech suggests that you contact their customer support – but there is more thing you can try first. Hahaha!!! thanks x 100! One power toggle on the mouse later and everything started working again. Mine was not working for a year. Thank you , I downloaded and then executed the ‘Logitech Connection Utility’ and it re-paired my mouse immediately. technical support services. That is all great, but now I need to use my keyboard in a computer and the mouse in another, so I need the mouse to go back to talk with its original receiver. Follow our simple guide to easily create an easy to remember yet secure Password. Also See for Logitech M185. Everyone’s system is unique and it’s quite possible one of the other things I did — including uninstalling all Logitech gaming software and the G-Hub — was also critical in making this work. I tried everything, uninstalling, rebooting, using different USB ports. Don’t worry – it doesn’t install anything. You still rule: it Worked like magic! The USB ports were apparently disabled after the update, and none of my USB devices worked. What is the exact link for the download? Everything I tried on here failed initially, not least because Logitech’s own support pages are a nightmare and regularly send the user around in loops or to dead pages. In fact I’m keeping a local copy, in case Logitech changes their site again and dead-ends that version too.
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