Arris Surfboard SVG2482AC. The replacement is a Comcast approved "ARRIS SURFboard SVG2482AC Docsis 3.0 Cable Modem/ AC1750 WiFi Router". The MAC Address is located on the bottom of the cable modem. The modem has not registered with CableAmerica servers. Locate the Reset Button on your Arris modem or router (typically found on the back of the device). When trying to connect to my phone my arris name does not come up. Most Arris routers can be reset using the Reset Button.. Check that the Online and Wi-Fi LED icons on the front panel are lit up solid. WPA2-PSK (AES) This has been happening for some time and my search through the comcast forums haven't been much help. I just got the Xfinity 1gps internet service. Community Specialist . Contact Help Desk to verify the MAC Address of your cable modem. View and Download Arris SURFboard SVG2482AC quick start manual online. In an effort to maximize both speed and coverage of my ISP supplied signals, I am thinking of "bridging" a " NETGEAR Nighthawk AC1900 Dual Band Wi-Fi Gigabit Router (R7000) with Open Source Support" as an external router. The first thing I did when I saw similar people were having a problem was to update the default security settings to WPA2-PSK (AES) from the factory default. I needed a new modem so I got an arris sb8200. Wireless Voice Gateway. Wi-Fi. SURFboard SVG2482AC gateway pdf manual download. My PC is working with wifi now, however it is hooked to ethernet when I look at internet connection. ... Second opinion] We've had an ARRIS SurfBoard SVG2482AC unit for a few years now. When I attempt to use Wi-Fi on my laptop most sites wont even load, on my phone they load fine, and on my girlfriend's laptop they load slowly but they still load. ... hardware,and a solution is to send the Spectrum modem back to Spectrum and get a third-party cable modem such as an Arris Surfboard. SLOW BLINK. I connect it to my computer and I'm getting internet but when I connect my router to the modem theres no wifi signal. LED is disabled (not working) Check that all cable and power connections on your Wi-Fi cable modem are properly connected. This will help especially in cases where you do not know the Wi-Fi password. Comcast / Xfinity. Contact your service provider for assistance. OFF. 2.4 GHz is the more commonly used network type and is the network that you should choose to connect to by default, as not all devices will be able to see or connect to the 5.0 GHz network. Featuring RDK-B and fast broadband speed, the new SurfBoard SVG2482AC Voice Gateway promises to take the Comcast experience to a new level. It was working fine with my old ISP modem. If you can't find the button, search online for the router model you're using. If you are using Wi-Fi for the login, ensure that you know the Network Name or SSID and the password/ Wi-Fi Key. I purchased the ARRIS / Motorola SURFboard SBG6580 DOCSIS 3.0 Cable Modem and Wi-Fi N Router. Wireless 5.0Ghz is Off: No WiFi client associated with the WiFi cable modem. Wireless 2.4Ghz is Off: No WiFi client associated with the WiFi cable modem. I tried doing a trouble shoot but it says theres not a signal check the wires and do a reboot. However, the SSID and the password are availed by the router manufacturer on the manual and on a sticker attached to the router. Nest Wifi not working with Spectrum Modem 8 Recommended Answers 25 Replies 72 Upvotes I have a new Google Nest Router. With the Arris SBG6782 you have access to two WiFi networks: a 2.4 GHz network and 5.0 GHz network. Nhest P. The set up went fine but I am having some strange internet speed issues. Most router manuals have a diagram to outline each component. Dong Ngo March 20, 2017 12:11 p.m. PT I … We're in VT so our network strength was never GREAT. 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