peterborough power outage today

We have a broken water main on Townsend Street at Bethune Street just east of the railway tracks. During a power cut we can text you to make you aware. Please see below: User Impact: Users may be unable to access the Exchange Online service through the Outlook client. Electric Providers for Peterborough. The connection to the Microsoft Exchange Server is unavailable. We are aware of an issue on the iExchange platform which is causing a small number of customers to experience email issues, we are working on this issue as our top priority, we will update here.. We are not currently expecting further related issues at this time. CityFibre have confirmed there are a small number of circuits with ongoing issues today and that they are still investigating: Based on NOC troubleshooting we have engaged engineer resources to attend the affected site and carry out further testing. If issues still persist please contact our Support Team via usual channels. If the above does not work users will need to revert to using Webmail as previously advised. Unfortunately the DDoS attack that is the cause of these issues has not stopped in its intensity since it began yesterday and as a result the increased load on the network is causing intermittent drops and issues. Report a power cut. As mentioned previously the brief outage just now was not planned so we could not warn anyone ahead of time. This is due to a large scale DDoS (Distributed Denial of Service) attack against one of our core supplier’s network. The Department for Transport, said: "Today's power outage has had knock on impacts on travel. Engineers are working to identify the cause of the break and repair it. We will update you further when we know more. This engineering resource was expected to arrive by 21:35. We continue to work to resolve this as quickly as possible & apologise for the ongoing inconvenience caused. We are now awaiting an engineer to attend Peterborough sites with an ETA of 16:00, the technical teams will then work with the engineers to restore the services connected to Peterborough sites. We are aware of issues with the O2 Network affecting some customers across the UK. The earlier issue was caused by a main network operation centre which suffered a power cut as of 9:13am due to external works in the local area. Further updates will follow once parts and engineer resources have arrived on-site. Engineers are investigating the cause of this issue and we will update here when we know more. We are continuing to work towards a full resolution for Outlook connectivity. Make sure to report and "downvote" such posts. CityFibre have confirmed there is a small number of circuits with issues in Peterborough today resulting in a total loss of service. We are currently making progress on this issue and we believe mail to mobile devices has now been restored. Hydro One. All CityFibre circuits that went down between 16:30 – 17:00 appear to now be back online. The incident is related to an issue on a link between Leeds and Sheffield. We are now seeing users able to connect without issue. PowerOutage.com is an ongoing project created to track, record, and aggregate power outages across the world. CityFibre have confirmed there are a small number of circuits still with lingering issues this morning and that they are investigating: Following the outage last night affecting Peterborough, we are still aware of a small number of circuits still down. Scope of impact: Customers connecting to the Exchange Online service through our Europe and United Kingdom data centers may have experienced impact. We are still working on the issue affecting some customers using Outlook and hope to have this resolved very soon. Effected systems: Virtual Private Cloud, questMail, VPS, questCloud Virtual Desktop. The issues with Broadband and Phone lines for some customers are still ongoing. We will provide further updates as soon as we know more. Reason for Maintenance: Due to ongoing issue in Peterborough, maintenance is required to bring stability to the network. The link from PB1244 – PB1344 is 12km, these optics are 80km so have requested attenuators to align the link up with the required light level. If issues still persist please contact our Support Team via usual channels. If you require diverts on your phones please contact our help desk on 01733 667755. This appears to be the same customers that were affected by a previous fault. “Fibre engineers are now on site and beginning work on the restoration. We will continue to push updates once we have more information. In the case of Phone services this could also manifest as poor call quality. Our network team have been continuing the work on the network re-routing of voice and connectivity services and we expect to restore those services by 10pm tonight. Power has been restored and we are working to get services back online as quickly as possible. At approximately 10:45 p.m. on May 10, 2021, officers were called to … We will continue to monitor the situation and update this page as soon as we know more. If this is not the case please reboot your CityFibre ONT and any related CPE in the first instance. If you have any questions please email getintouch@greencityict.co.uk. We are aware of an outage affecting various internet based services. This issue only affects users connecting on Outlook, the Web mail portal is working without issue and users can send and receive email on that portal. Please see below update from the supplier: We are seeing most services recovering. Senior network engineers are continuing to investigate the root cause and further updates will be provided as soon as possible. Not all customers in this area will be without power. Please accept our apologies for any inconvenience that may have been caused. The supplier has identified the issue and is currently working on the resolution. We are now seeing good stability of connections that have come back online and have received a further update from CityFibre to advise that this issue should now be resolved. CityFibre are aware of this issue and have provided the following update: After further optimisation of the network we are seeing restoration to the affected customers. CityFibre have advised this MSO (Major Service Outage) also covers Sheffield and Nottingham in addition to Peterborough. Apologies for the issue and the disruption this will have caused. Scope of impact: Users may experience this issue if they operate multiple related and trusted Enterprise log-in accounts across Microsoft 365 and Windows. Most services appear to have come back online around 03:00. The affected users Outlook clients should now be connecting and incoming and outgoing emails should be flowing (although this may take a little time). In the meantime they are also working to route affected traffic over alternative routes to alleviate congestion and restore service. The Hosted Phone outage is now resolved and service should be restored to all customers. The supplier is aware of the issue and has provided the following update: We are mitigating a large portion of this attack traffic but currently, the transit links remain saturated which is causing the current ongoing problems. So far this morning we are seeing services remain stable. Time of Maintenance: 3 Hours. We are now in the process of assessing the impact of the re-routing. Complete the form with details of the issue and we'll log it to ensure it's looked into as soon as possible. This issue has self-recovered and after an extensive period of monitoring, we’re declaring the issue resolved. Further updates will be provided at 14:15, Investigations into the issue are ongoing. We can see many of the services that we monitor are now back online and have been since the card swap took place. We realise that this has caused you all serious issues and for that, we’re very sorry. ... We are aware of an outage in Peterborough affecting CityFibre customers. The issue affecting some customers broadband services has now been resolved.

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